Privacy Policy

1. Introduction

Malanad Trade Links General Trading LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, and business communications.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

• Contact details such as your name, email address, phone number, and company name
• Business inquiry details submitted through our contact or quote forms
• Technical data including IP address, browser type, device information, and pages visited
• Communication records when you email us or speak with our team

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries, quote requests, and business communications
• Providing information about our products, services, and trading solutions
• Improving our website, customer experience, and service quality
• Complying with applicable laws, regulations, and legal requests

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to ensure proper functionality and to understand how visitors use our site. You can control cookie preferences through your browser settings.

We do not sell your personal information to third parties for marketing purposes.

5. Sharing of Information

We may share your information only when necessary, such as with trusted service providers who assist us in operating our website, delivering emails, or supporting our business operations. These parties are required to handle your data securely and confidentially.

We may also disclose information if required by law or to protect our rights, users, or business interests.

6. Data Retention & Security

We retain personal information only for as long as needed to fulfil the purposes outlined in this policy or as required by applicable law.

We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain communications where applicable.

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Malanad Trade Links General Trading LLC — Office 405, 4th Floor, Atrium Center, Bank Street, Bur Dubai, Dubai, UAE — Email: sales@malanadtradelinks.com — Phone: +97145912998